Post-Covid new normal will be synchronized omni-channel
- Laurent DECORY
- Dec 12, 2020
- 1 min read
Shift to digital only and remote interactions was/is the only available option during the pandemic. I expect the new normal to be synchronized omni-channel, built on newly acquired digital fluency, as well as established relationships and trust, both between patients-HCPs and HCPs-Pharma & Medtech field teams.
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